The length of time it took to get this was bad enough, but then instead of the rocker I ordered, you sent a swing. It took another few days to get the different parts needed - and the swing and rockers while similar, are NOT interchangeable - and then it took hours, and actually having to break down and hire someone to help get the thing assembled. I have many leftover carriage bolts, washers and nuts, however you didn't send enough screws. Not to mention I have the chain for hanging the swing I didn't order. Not to also mention that I have two arms with cupholders (which cost extra) that can't be used on the rocker. Maybe I can make them into some sort of modern art? I am so upset with this whole experience that I can't even put it into words. Main;y because you wouldn't print the words I would choose. The ONLY good point in all of this mess is the contact person/broker Jeff. He did his best and was great to work with.
Final result? The rocker looks okay, other than the holes drilled for the swing which weren't needed for the rocker, and the shorter slat that would allow the swing's chain to pass - but, wait! I don't have a swing! Good thing I have a cushion that covers it up. Lastly, it doesn't rock smoothly or well. You need to up your game on the actual rocker pieces.
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